Our Services

B2B Telephonic Surveys

With a team of highly skilled, qualified and multilingual analysts who
can conduct qualitative and quantitative research in various languages
using our secondary research tools, over-the- time developed databases
and state-of -the art infrastructure, we can conduct all types of
telephonic surveys such as –

  •  CATI/CAWI
  •  Face 2 Face interviews
  •  In-depth Interviews
  •  Focus Group Discussions
  •  Recruitment /Appointment Setting /CAPI

We have strong background in both qualitative and quantitative survey
delivery across variety of domains such as IT, Telecom, Healthcare,
Financial, Supply Chain etc

Business/Desk Research

We provide end to end custom business research solutions, leveraging our domain expertise and access to world’s best databases. These research solutions can be broadly categorized as –

  • Opportunity Identification
  • Market definition and sizing
  • Environment Analysis Product positioning
  • Optimization Concept and product testing
  • Price sensitivity and strategy
  • Portfolio optimization
  • Attitude and usage research
  • Brand/advertising
  •  Customer satisfaction and retention
  • Mystery shopping
  • Competitive analysis Customer profile
  • Market segmentation Regulatory
  • Product and Offering
  • Package evaluation
  • Performance forecasting
  • Evaluation
  • Brand loyalty and switching
  • awareness tracking
  • Market share /segmentation

SURVEY PROGRAMMING AND DATA PROCESSING

We serve as a one shop for all the Research requirements. With our expertise and experience.  Some of such services along with highlights our capabilities are listed below –

  • We have advanced programming expertise on various platforms with hosting facility such as ConfirmIT, Kinesis, ASP.net etc.
  • We provide high quality data processing services to our clients with expertise in tools such as SPSS, SAS, Quantum, Wincross, Microsoft Excel and Access. We also create hand deliver high quality tabs in various formats and take care of any charting and reporting requirements as well.
  • Post data processing, we also conduct predictive analytics which includes analysis & visualization, predictive modeling, decision support etc. using techniques such as Clustering, Conjoint analysis, choice modeling etc.

Online Panel

e-NGAGE+ is a 24seven Research Network’s common online survey engagement community for consumers and business professionals. It allows panel members to share their expertise and opinions on a variety of subjects, products and services via online market research surveys. This enables companies to improve their products and services and make informed decisions.

Additionally, we have access to all large panels ranging from general consumers, B2B executives, to industry specialists/experts. Few features of our online service offerings  are –

  • Access to all large web panels across the globe.
  • Strong consumer and B2B panels in emerging markets.
  • High response rate on both B2C and B2B studies.

Strong survey programming, project management and real- time reporting
capabilities.

Language Solutions

Conducting research across the globe can’t be achieved with one standard language. To understand local culture and market behavior it is immensely important to leverage native language speakers. We don’t compromise on this and thus have in-house foreign language resources from respective countries. Our pool of language specialists bring their native touch and work experience to every project that we deliver; be it conducting the survey, translating a document or doing transcription work.

We choose individuals based on strong work ethics, linguistic and technical skills. Their ability to adhere to deadlines yet not compromising on deliverable quality.

We ensure that the solutions we provide to our clientele are the best possible options with meticulous attention to detail. Our specialists can quickly translate any documents you need for your business. They are experts in translating contracts, bids, and tenders, marketing materials etc in all languages.

We do invest considerable effort and try to help businesses with their foreign language needs, allowing them to focus on their core business. Our goal is to help clients achieve established competency levels in the  target language as efficiently and comfortably as possible.

We aim to engage, support and prepare clients for the challenges and opportunities they face in the global marketplace.

Languages like GERMAN, FRENCH, CHINESE, JAPANESE, SPANISH, ARABIC,
PORTUGUESE, RUSSIAN, KOREAN, TURKISH, VIETNAMESE,  ITALIAN, POLISH,
DUTCH, THAI also add the flags in front of all languages.

What We Do?

1. Translations for survey document.
2. Transcriptions for IDI survey.
3. Proof-reading of translated documents.
4.Native and Non-Native skilled resources for CATI surveys.

QUALITY CONTROL​

We follow stringent quality guidelines across all methodologies:

  • Dedicated Quality team
  • Audit of survey calls
  • Quality check of collected data
  • Email Address Verification
  • Geo-IP Check
  • Behavioral Monitoring Digital Fingerprinting
  • Live Call monitoring
  • Set quality scorecards and  parameters
  • Online Surveys
  • Member Verification Process
  • Pre-Screening Checks